This year marks my third year with Diversity Health Center, Inc. and my 23rd year in the Healthcare industry. It is remarkable to look back over the past three years and see how far our Center has come in a rapidly changing and challenging healthcare environment. The Center has grown to be a system that is focused on improving access, quality of care and treating the whole person. We have improved our access to primary care services while adding additional access points and services to provide a well-rounded healthcare experience close to home.
We have started this year with a comprehensive strategic plan that involves all employees in leading our Center on the journey from good to great. The plan is focused on continuous quality improvement, long-term financial viability, continued strengthening of our Center culture and areas that we need to stabilize, develop and grow.
The Center will continue to work on providing improved access to healthcare services and addressing the needs of the Community. We will also be attentive to what our patients and community want from their healthcare provider. We are quickly moving towards a consumer-driven environment, and the Center is responding with greater transparency, convenience, and customer care. This also includes not only our continued emphasis on being here for times of illness, but also improving overall health and wellness. We will continue to build on our complimentary classes and educational events to help our residents live healthier and happier lives.
I am proud of the team we have assembled to provide high-quality care and the recent awards over the past year have validated my beliefs. In 2018 we were recognized by Health Resources and Services Administration as Health Center Quality Leader in recognition of exemplary service and commitment to quality health care. I credit these successes to the great staff and their dedication to our vision and community they serve.
The awards and recognition are valuable, but I also believe it is time to move our Center from being a consistently good provider to an exceptional one. We have the right team assembled and a strategic plan to guide our way over the coming years. Diversity Health Center will continue to be a voice nationally for rural healthcare by strengthening our dedication and focus on providing quality care to the people we serve. I appreciate the ongoing support we have received throughout Liberty County and thank you for trusting us with your healthcare.
-Stephanie Jones-Theaker, CEO